Terms of Service

Moj Obrt is a software-as-a-service (SaaS) product that allows users to issue invoices and offers, manage clients and items, fiscalize issued invoices in accordance with Croatian law, and use related administrative features. The Service is offered through the Free, Starter, and Pro plans, whose feature scope and pricing are set out on the pricing page and may change in accordance with Section 4 of these Terms.

The Service does not constitute accounting, tax, legal, or financial advisory services - Moj Obrt is not a tax advisor. The User (as the taxpayer) is solely responsible for the accuracy of issued invoices and offers and for all tax consequences arising from them. It is a tool that facilitates document issuance and fiscalization, but it does not replace the advice of a licensed accountant, tax advisor, or lawyer.

Using the Service requires creating an account with accurate, complete, and up-to-date information. The Service may only be used by business entities (sole traders, companies, freelancers, and similar entities) or individuals authorized to represent such entities, for the purpose of conducting their business activity.

The User is solely responsible for the confidentiality of their credentials (password, API keys) and for all activity that occurs through their account. The User must notify us immediately of any suspected unauthorized access to their account.

The User is solely responsible for the accuracy, completeness, and legality of all data they enter into the Service, including data about their company, clients, issued invoices, offers, and applied tax rates.

The User is solely responsible for meeting their own legal obligations, including, without limitation, fiscalization, VAT and other tax calculation and payment obligations, and maintaining business records in accordance with applicable law. The Provider assumes no responsibility for any tax, financial, or legal consequences arising from data entered by the User or decisions the User makes using the Service.

The User agrees not to use the Service to issue false, untrue, or misleading invoices or offers, or for any other unlawful purpose.

It is the User's responsibility to keep the invoices they issue. The User is solely responsible for independently storing and backing up all issued invoices, offers, and related documentation outside the Service, for the scope and duration required by applicable tax and accounting law. The Provider does not guarantee permanent or unlimited storage of such data within the Service and is not liable for the consequences of its loss, unavailability, or deletion, including in the event the User stops using the Service, their account is terminated, or the Service ceases to be provided.

The Free plan is available at no charge, subject to the limitations described on the pricing page. The Starter and Pro plans are billed monthly or annually, in advance, through our payment provider (Stripe).

Subscriptions renew automatically at the end of each billing period unless cancelled by the User before the current period ends. Upon cancellation, the User retains access to paid features until the end of the period already paid for, with no pro-rata refund, unless expressly stated otherwise or required by mandatory consumer protection law.

We reserve the right to change subscription prices, with at least 30 days' notice to the User. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.

The User agrees not to:

• Use the Service in a manner that violates any applicable law or regulation.
• Attempt to gain unauthorized access to systems, other users' data, or the Service's source code, including by reverse engineering.
• Use the Service or API access in a way that disproportionately burdens the infrastructure or impairs the Service's availability to other users.
• Share their credentials with unauthorized third parties or resell access to the Service without our prior written consent.
• Upload malicious software or content that infringes third-party intellectual property rights.

All intellectual property rights in the software, design, the "Moj Obrt" trademark, and other elements of the Service belong to the Provider or its licensors. These Terms do not transfer any intellectual property rights to the User, other than a limited, non-transferable license to use the Service in accordance with these Terms.

The User retains all rights to the data they enter into the Service (data about their company, clients, invoices, and offers). The User grants us a limited license to process that data solely for the purpose of providing the Service.

We aim to keep the Service continuously available, but we do not guarantee uninterrupted, timely, secure, or error-free operation. The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.

We reserve the right to temporarily suspend the Service for maintenance, upgrades, or to resolve technical issues, and will endeavor to notify Users of planned downtime in advance where reasonably possible.

The Service depends on the availability of third-party systems (including, without limitation, the Tax Administration's fiscalization system, Stripe, and internet infrastructure providers). We are not liable for outages, delays, or errors caused by the unavailability or malfunction of those third-party systems.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE LEGAL THEORY OF THE CLAIM (CONTRACT, TORT, OR OTHERWISE), EVEN IF THE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE PROVIDER'S TOTAL LIABILITY TO THE USER UNDER ANY THEORY ARISING FROM THESE TERMS OR THE USE OF THE SERVICE IS LIMITED TO THE AMOUNT THE USER PAID TO THE PROVIDER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND FOR USERS ON THE FREE PLAN, TOTAL LIABILITY IS LIMITED TO EUR 50.

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO DAMAGE CAUSED BY THE PROVIDER'S INTENT OR GROSS NEGLIGENCE, OR TO OTHER CASES WHERE LIMITING OR EXCLUDING LIABILITY IS PROHIBITED BY APPLICABLE MANDATORY LAW.

The User expressly acknowledges that the Provider is not responsible for the correctness of the User's fiscalization, tax calculations, or other legal obligations, nor for any penalties, interest, or other consequences that may result from improper use of the Service, inaccurate data entered by the User, or the unavailability of third-party systems (including the Tax Administration's systems).

The User agrees to indemnify and hold harmless the Provider, its owner, employees, and contractors from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of: (a) the User's breach of these Terms; (b) data entered by the User into the Service; (c) the User's violation of applicable law; or (d) the User's infringement of third-party rights.

The User may stop using the Service and cancel their subscription at any time through their account settings.

The Provider reserves the right to suspend or terminate a User's account, with reasonable prior notice except in urgent cases, if the User breaches these Terms, misuses the Service, fails to pay amounts due, or where necessary to comply with a legal obligation.

Upon termination, the User's data will remain available for export for a reasonable period determined by the Provider, after which it may be deleted, except for data we are required to retain longer under Section 6 of the Privacy Policy.

We may update these Terms from time to time. We will notify Users of material changes by email or an in-Service notice at least 15 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If the User does not agree to the changes, they must stop using the Service before the changes take effect.

These Terms are governed by and construed in accordance with the laws of the Republic of Croatia, without regard to conflict-of-law rules. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the competent court in Croatia, and the parties will first attempt to resolve any dispute amicably.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force to the maximum extent permitted by law. The Provider's failure to enforce any right under these Terms does not constitute a waiver of that right. These Terms, together with the Privacy Policy, constitute the entire agreement between the User and the Provider regarding use of the Service.

For any questions about these Terms of Service, contact us at: privacy@moj-obrt.com.